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Doing Business With OxyChem

Reliably supporting your mission

For more than 100 years, OxyChem has built a reputation for innovation, reliability and responsibility in the supplying of essential chemicals. We count on best-in-class partners, advanced technologies, streamlined supply chain processes, proactive sustainability practices and the highest ethical standards to maintain excellence.

Doing Business with OxyChem

Customer and Technical Services

Customer and Technical Services

OxyChem has a reputation for being easy to work with—and it’s a reputation our representatives work hard to maintain. Our customer and technical services professionals collaborate with customers to help reduce supply chain costs wherever possible. All while providing informed, personalized service that gets the details right.

We understand the critical role a customer service rep can play in a chemical buyer’s order, operations and overall experience. That’s why we put only dedicated, knowledgeable professionals on each account and ensure that they truly understand your specific needs.

Online Ordering

Online Ordering

Connect2.OxyChem.com® is OxyChem's secure online ordering system. This intuitive, powerful system integrates an extensive web-enabled network of services that allow customers to streamline transactions and get easy access to mission-critical order information.

This secure order management system lets every customer perform a number of convenient transaction and shipment-related tasks such as finding and creating orders, reviewing order status, checking shipment status and viewing railcar locations.

Electronic Billing and Payments

Electronic Billing and Payments

OxyChem's Evaluated Receipt Settlement (ERS) program eliminates paperwork and simplifies the billing and payment process. With ERS, customers no longer receive conventional invoices. Instead, payments are made for quantities shipped and received in the customer's receiving process at a prearranged contract price.

Payments can be submitted electronically through an Automated Clearing House (ACH) and automatically applied to your OxyChem account. This supply chain automation method helps improve billing and payment accuracy, accelerate transaction speed and reduce our customers’ administrative burden.

Vendor Managed Inventory

Vendor Managed Inventory

Our Vendor Managed Inventory (VMI) program monitors, tracks and automatically replenishes inventory for OxyChem customers. By integrating supply chain and enterprise data and establishing desired business rules, we can make sure you always have the essential chemicals you need.

Our VMI platform uses electronic railcar tracking and telemetry devices on storage vessels to provide real-time inventory information. The system re-orders once inventory hits threshold levels with no action required on the part of the buyer. Participants optimize inventory, avoid demurrage and alleviate expedited shipments.

Supply Chain Integration

Supply Chain Integration

OxyChem’s Business-to-Business (B2B) Supply Chain Integration service uses electronic document exchange to streamline the chemicals supply chain. This service digitizes production plans, purchase orders, sales orders, order confirmations, shipping notices, invoices and payments to virtually eliminate manual paperwork.

An industry pioneer in these systems, OxyChem’s integration system can accommodate multiple communication protocols and exchange standards, including XML, ebXML, EDI, CIDX and IDocs. That means less transactional administration and efficiencies that really add up. The system complies with the California Transparency in Supply Chains Act of 2010.

Supply Chain Performance Management

Supply Chain Performance Management

OxyChem's Supply Chain Performance Management process improves supply chain efficiency through performance monitoring. This entails reviewing data and metrics with customers to identify possible supply chain improvements. The cornerstone of this program is our Supply Chain Scorecard, a custom report on supply chain efficiency between our company and the customer.

Supply chain efficiency is analyzed using logistics, order and billing data. Logistics data will include shipment history, rail trip and transit times, rail inventory and demurrage, non-optimum shipments and returns. Order information will include on-time shipments, percent of orders automated and percent of VMI sales. Billing will include percent of automated invoices, number of debit and credit memos, percent of billing adjustment and on-time payments.

Customer and Technical Services

OxyChem has a reputation for being easy to work with—and it’s a reputation our representatives work hard to maintain. Our customer and technical services professionals collaborate with customers to help reduce supply chain costs wherever possible. All while providing informed, personalized service that gets the details right.

We understand the critical role a customer service rep can play in a chemical buyer’s order, operations and overall experience. That’s why we put only dedicated, knowledgeable professionals on each account and ensure that they truly understand your specific needs.

Online Ordering

Connect2.OxyChem.com® is OxyChem's secure online ordering system. This intuitive, powerful system integrates an extensive web-enabled network of services that allow customers to streamline transactions and get easy access to mission-critical order information.

This secure order management system lets every customer perform a number of convenient transaction and shipment-related tasks such as finding and creating orders, reviewing order status, checking shipment status and viewing railcar locations.

Login to Connect2.OxyChem.com®

Electronic Billing and Payments

OxyChem's Evaluated Receipt Settlement (ERS) program eliminates paperwork and simplifies the billing and payment process. With ERS, customers no longer receive conventional invoices. Instead, payments are made for quantities shipped and received in the customer's receiving process at a prearranged contract price.

Payments can be submitted electronically through an Automated Clearing House (ACH) and automatically applied to your OxyChem account. This supply chain automation method helps improve billing and payment accuracy, accelerate transaction speed and reduce our customers’ administrative burden.

Vendor Managed Inventory

Our Vendor Managed Inventory (VMI) program monitors, tracks and automatically replenishes inventory for OxyChem customers. By integrating supply chain and enterprise data and establishing desired business rules, we can make sure you always have the essential chemicals you need.

Our VMI platform uses electronic railcar tracking and telemetry devices on storage vessels to provide real-time inventory information. The system re-orders once inventory hits threshold levels with no action required on the part of the buyer. Participants optimize inventory, avoid demurrage and alleviate expedited shipments.

Supply Chain Integration

OxyChem’s Business-to-Business (B2B) Supply Chain Integration service uses electronic document exchange to streamline the chemicals supply chain. This service digitizes production plans, purchase orders, sales orders, order confirmations, shipping notices, invoices and payments to virtually eliminate manual paperwork.

An industry pioneer in these systems, OxyChem’s integration system can accommodate multiple communication protocols and exchange standards, including XML, ebXML, EDI, CIDX and IDocs. That means less transactional administration and efficiencies that really add up. The system complies with the California Transparency in Supply Chains Act of 2010.

Read OxyChem’s statement regarding the Act (PDF)

Supply Chain Performance Management

OxyChem's Supply Chain Performance Management process improves supply chain efficiency through performance monitoring. This entails reviewing data and metrics with customers to identify possible supply chain improvements. The cornerstone of this program is our Supply Chain Scorecard, a custom report on supply chain efficiency between our company and the customer.

Supply chain efficiency is analyzed using logistics, order and billing data. Logistics data will include shipment history, rail trip and transit times, rail inventory and demurrage, non-optimum shipments and returns. Order information will include on-time shipments, percent of orders automated and percent of VMI sales. Billing will include percent of automated invoices, number of debit and credit memos, percent of billing adjustment and on-time payments.

Technical Expertise and Licensing

Advancing the technology of chemical manufacturing

OxyChem’s deep technical expertise is reflected in its licensing to other manufacturers globally, along with our support for customers through our Technical Centers. 

  • OxyChem develops and licenses its EDC and VCM technologies to qualified manufacturers around the world.
  • Our licensing program provides highly trained technical specialists with expertise in process design and development, training, start-up assistance and an effective, ongoing technical assistance and support program.
  • Our EDC and VCM technology licensing program also includes a "know-how" exchange program that facilitates meetings every two years for participating licensees to discuss and exchange improvement ideas and technological advances.
  • OxyChem’s Technical Centers are staffed with accomplished chemists and equipped with state-of-the-art technical equipment. This allows us to develop new products, advance manufacturing process improvements and provide highly accurate analyses supporting OxyChem customers and manufacturing locations.

Prospective Suppliers

Strong products and services. Great communication and collaboration. Dedication to continuous innovations in product quality and customer service. If your team is ready to Zero In on excellence, we want to hear from you. 

Regional purchasing offices in Convent, Louisiana; Houston, Texas; and Niagara Falls, New York, handle purchase order transactions and procurement needs for all OxyChem facilities. National indirect and raw material contracts are managed at OxyChem's corporate office in Dallas, Texas.

New business awards are based on price, performance, quality and other requirements. New contractors undergo a pre-qualification process that includes review of the contractor’s annual safety performance and sustainability practices.

OxyChem operates under a strict Code of Business Conduct, and expects that its suppliers will abide by OxyChem’s Supplier Code of Conduct (PDF). The OxyChem Supplier Code of Conduct outlines the compliance standards we expect from contractors and suppliers working for OxyChem. This includes applicable internationally recognized environmental, social and corporate governance standards and the American Chemistry Council’s Responsible Care® program.

Meeting the highest standards of
integrity, promoting human rights and protecting the health, safety and security of our workforce, neighboring communities and the environment are among OxyChem’s highest priorities. We strive to integrate these considerations in every aspect of OxyChem’s operations.

To learn more about becoming a supplier, or to find out if there is a current or expected requirement for your goods or services, please email OxyChem Purchasing. Please note that acknowledgement of an email does not imply a contract or intent to purchase goods or services from a prospective supplier by OxyChem.

Contact OxyChem

Find contact information for service, sales and more.